Help

How ZO-GO works

For RV owners

1. Tell us what's wrong, in your own words, on the home page.
2. Follow the steps. We ask one thing at a time and warn you before anything risky.
3. Hand it off if you need to. We write a short report and send it to nearby mobile techs.
4. Pick a tech. You see the time each one offers. Contact details are shared once you choose.

Set up your rig first and every answer is tailored to it.

For mobile techs

You get jobs that are already diagnosed: the rig, the fault, what's been tried, likely parts. Offer a time; if the owner picks you, you get their contact and exact site. Go to ZO-GO for techs.

Trip planner

Plan a route with stops and stays, then share it with one link. Open the trip planner.

Common questions

I didn't get the confirmation email.

Check your spam folder. The link in it confirms your address; after that, sign in with your email and password.

I forgot my password.

Reset it here. We'll email you a link to choose a new one.

Do I need one account or two to be both an owner and a tech?

One. The same ZO-GO account works in both apps.

How do I change my password, get a copy of my data, or delete my account?

All three are on your account page.

Does it cost anything?

Not during the beta. See the terms for how fees will work.

Is it an emergency?

If you smell propane or see smoke, leave the rig and call 911. Don't troubleshoot.

Contact

A contact address will be published here before launch. Beta participants can reach us directly.